Adam Brimo, a 23-year old recent software engineering graduate from the University of New South Wales, created Vodafail.com while on hold to Vodafone when he began experiencing network problems shortly after signing up to a two-year contract with the company.
http://news.smh.com.au/breaking-news-national/vodafail-submits-damning-vodafone-report-20110121-19y8d.html
(SMH 21st January 2011)
Related Links:
http://news.smh.com.au/breaking-news-national/vodafail-submits-damning-vodafone-report-20110121-19y8d.html
Vodafail website