At CSE, it is worth noting that we work on a multitude of different types of computer systems and there is a major problem in sending mail from one type of system to another type of system. Particularly, many people in the School do not use Microsoft products and sending them Excel spreadsheets or Word documents is generally not useful (except to annoy them). Similarly, Macintosh systems tend to send attachments encoded with "binhex" which are then unreadable on any non-Macintosh computer. Nevertheless, with just a little care email can be used for very effective communication.
How to read email; and write email that people will read
(also available in pdf, dvi, postscript and ascii text).