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Last updated 13.05.04

Resources provided by the Computing Support Group

General Resources

General resources provided by the CSG to support computing within CSE include:
  • a trusted subnet for debian-linux and Windows 2000 desktop computers installed and maintained by CSG, connected by ethernet to the CSE network. Most of the student laboratories are on this subnet.
  • an untrusted subnet for computers installed and maintained by users, connected by ethernet to the CSE network. Laptops are the most common type of computer connected to this subnet, but it also includes desktops, robots, printers and other devices.
  • a wireless subnet for use within the K17 building
  • a modem pool for dial-up access to the CSE network, provided to staff, postgraduate and undergraduate research student.
  • at least 2 laser printers per floor in the K17 building or lab area
  • 2 colour laser printers, on levels 1 and 4 of the K17 building, for staff and postgraduateresearch student use.
  • several general access compute servers, plus a number of restricted access servers for specific research groups.

Further information on CSE's laboratories and servers can be found on the Computing Facilities webpage.

Obtaining your CSE account

New staff and academic visitors will require their CSE contact to request an account for them via the New Staff/Visitor/PhD Notification Form.
Students will receive their account automatically after enrolment and should not submit requests for account creation. This generally includes postgraduate research students, however, if the student begins their research long before or after enrolment their supervisor can use the New Staff/Visitor/PhD Notification Form to request an account be created for them.
NOTE: CSG has a policy on acceptable usernames which you are requested to read and abide by before submitting the above form.

Information and Help

Many of CSG's online information and help resources are listed on the Help and Resources for Computing webpage.
The CSG Gazette also contains a lot of useful information about CSG's policies, resources and activities.

Contacting us

Email is the preferred method for contacting members of CSG or requesting assistance, as we tend to be highly mobile.
  • Contact details for CSG members, not including Help Desk
  • For assistance with account or computing problems, email SS at ss or call on x54199.
  • For assistance with buying a computer, or broken hardware, email Hardware at hardware or call SS on x51499.
  • Undergraduate students should email Help Desk at helpdesk or call them on x55438, or visit their counter in G019 of the Mechanical Engineering building.
When in doubt, email SS.
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