Final Program (Accepted Papers) - Program

Call for Education Symposium Papers

As organizations continue to focus on improving and managing business processes, the ability to acquire and/or cultivate the appropriate skilled workforce is one of the key challenges. While business process management (BPM) was once defined in terms of tools and technologies, it is nowadays emerging as a discipline encompassing a broad spectrum of knowledge, skills, and abilities. BPM endeavors of modern organizations have gone beyond the automation of processes to encompass strategic, technical, and people requirements and issues that must be planned, managed, and evaluated. Many organizations have assigned the process transformation leadership to existing business analysts who find they require additional training and education. In addition research is discovering that successful and sustainable BPM deployment involves the ability to create value through effectively managing, orchestrating, communicating and transforming business processes across the organization. These efforts require a plethora of skills and abilities that many organizations find lacking in their current employees and difficult to find in prospective employees. This deficiency has given rise to an interest in and a need for a BPM training curriculum that adequately prepares the business process professional. Consequently, there has been a rise in offerings from both professional training organizations and universities.

Many education programs in the discipline embrace topics from broader areas such as Service Oriented Design and Service Architectures, Workflow Systems, Business Intelligence, Enterprise Application Integrations. As BPM continues to evolve as a discipline, there is a need to study the current state of BPM education and how the outcomes addresses the BPM capabilities needed in practice. A deeper appreciation on how process centric concepts are understood and consumed by diverse learner groups is needed to design well-grounded and applicable BPM curricula. The sharing and dissemination of innovative BPM education/ training approaches (and material) that has proven to work would help the BPM education agenda. A research dialog between the academy and practice should lead to informed recommendations for appropriate learning material, training experiences, curriculum development and course deployments for an expanding BPM discipline. It would also be timely for such a dialog to examine how the rapidly emerging technology areas (e.g., big data analytics, IoT applications, micro services and API management) should inform the future of BPM education. A discussion on challenges and opportunities to utilise the online teaching environments and platforms (e.g., MOOC offerings) on BPM education would be a valuable contribution as well.

This track invites papers that examine effective education and training methods for developing the BPM professional. The intent is to share and develop relevant knowledge and to promote fresh ideas for the integration of the broad spectrum of BPM dimensions into training and education courses and/or programs.

General questions and topics for the track include:

  • What is the current state of BPM education in universities and/or professional education organizations?
  • What courses and content of those courses are effective at developing BPM professionals?
  • What methods of education/training deployment help BPM professionals understand the holistic nature of end-to-end process-centric organizations?
  • Is there a need for professional certification programs in BPM?
  • What types of skills and abilities are needed for successful and sustainable BPM deployments? How can these be developed and cultivated?
  • Are there new topics that are becoming relevant to BPM education?
  • Best practice teaching methods or approaches on BPM (and related disciplines) education?

We also would like to invite submissions that share innovative teaching methods, BPM teaching cases, and new curriculum developments in the related disciplines.